Position: Veterans Workforce Development Program (VWDP) Employment Specialist

Reports to: Director

FLSA Status: Exempt

Full or Part-time: Full – time


Placing eligible veterans into stable employment through job placement. Identify employers willing to work to provide long term employment opportunities through short term training programs in high demand fields. Work in tandem with Program Manager and Employment Transition Coach to ensure program goals are met.

Primary Responsibilities

* Performs related work as directed by senior staff

* Develop and coordinate linkages to job skills training resources in high demand jobs

* Develop a resource base of employers committed to giving priority hiring attention to veterans

* Arrange interviews with employers and work with participants on job retention issues

* Coordinate with veteran community and private employment resources to ensure participant has access to available resources

* Document and maintain complete records as required; monitor and verify services provided

* Responsible for locating and matching veterans to professional certification courses

* Develop resumes suitable for job expectations according to veteran’s varied skill sets

* Responsible for recruiting potential employers and facilitating individual job placement

* Managing the veteran’s progress related to their Employment Development Plan

* Responsible for locating basic financial and life skills training workshops

* Meet monthly goals set forth for each veteran in terms of placement into the VWDP program and job placement

* Assist veterans with resolving possible barriers to employment such as housing, transportation issues, childcare and medical needs

* Match job requirements with veteran’s skill set and employment needs

* Provides financial assistance with vouchers for job related new hire items

Education and Experience

* Bachelor’s degree with three to five years of experience in the field employment development/placement and case management experience

* Knowledgeable of employment assessment tools and developing client plans

* Minimum of 2 years’ experience working as a job developer/employment specialist with demonstrated skills in working with vulnerable populations

* Ability to establish and maintain strong partnerships with employers and community contacts

* Ability to meet deadlines in a goal driven environment

* Must have a vehicle in good condition

* Valid GA Driver’s License with a good driving re

* Excellent communication and networking skills

* Knowledge of veterans’ homeless issues, mental illness, addiction, and PTSD.

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Position: Workforce Development Supportive Services Coordinator

FLSA Status: Exempt

Full or Part-time: Full-time


The Workforce Development Supportive Services Coordinator is responsible for the daily supervision and operations of the workforce development and life skills components of the HIV/AIDS Program.

Primary Responsibilities

* Work as directed to support the HOPE Atlanta organization and team members

* Provides feedback and recommendations on workforce development and life skills budget needs

* Develops and implements program design that increases income and life skills of program participants

* Develops and implements annual curriculum for monthly life skills and workforce development workshops

* Identifies outcome measurements and develops a system for tracking the outcomes

* Work with individuals to collaboratively develop a job search plan in order to identify services and supports needed to choose, obtain, and maintain employment

* Assess individual’s job seeking skills including: locating employment opportunities, resume writing, completing job applications, interviewing

* Ensures services are provided in compliance with all funder requirements

* Ensures all data is properly entered into HMIS and any other required tracking systems

* Reviews client files (paper and HMIS) for accuracy prior to approving any disbursements

* Participates in the organization’s leadership meetings

Knowledge, Skills and Abilities

* Knowledge of mental illness, addiction, and homelessness

* Understanding of HOPWA regulations as outlined in the appropriate CFRs

* Strong understanding and working knowledge of the program’s confidentiality procedures (within the first week of employment)

* Strong understanding of the policies and procedures as outlined in the program manual (within the first two months of employment)

* Strong organization, critical thinking, problem solving, communication and creative skills

* Proficient in Microsoft Office Suite and cloud-based HMIS in a Windows environment

* Ability to prioritize multiple projects while meeting key deadlines

* Ability to delegate and manage well in a team environment

* Strong professional writing and communication skills

Education, Experience, and Licensure

* Undergraduate degree (BA, BS) with a major in social services, public administration, or related field

* Five years experience in workforce development with special populations

* Valid drivers license and reliable transportation

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Position: Outreach Case Manager

FLSA Status: Non-Exempt

Full or Part-time: Full – time


The Outreach Case Manager will be responsible for providing outreach, case management services and referral services to chronically homeless and homeless individuals.

Primary Responsibilities

* Work as directed to support the HOPE Atlanta organization and team members

* Perform street outreach by engaging individuals that are chronically homeless and/or homeless

* Provide intensive case management support to individuals and connect to housing, mental health services and substance abuse intervention

* Provide initial assessment to individuals who are chronically homeless and/or homeless

* Refer to a mental health provider for ongoing services if applicable

* Provide linkage to other agencies that will provide supportive services that include: substance abuse intervention, entitlements benefits, health care, child care, budget counseling, identification and housing referral

* Maintain ongoing communication with partner agencies and those that will partner in client’s care

* Develop ISP to address needs & goals

* Connect consumers to First Step to access SSI/SSDI benefits if applicable

* Maintain regular contact with participants through office visits, Gateway shelter visits and via the telephone

Additional Responsibilities

* Complete eligibility screens for each participant

* Maintain case files for each individual enrolled in ClientTrack HMIS system

* Monitor program expenditures for all eligible activities

* Complete and provide monthly reports to program manager

* Enter case notes in ClientTrack HMIS system within 48 hours of contact

* Attend community resource meeting as directed

* Maintain ongoing communication with partnering agencies

* Participate in HOPE Atlanta community events as requested

Knowledge, Skills and Abilities

* Understanding of homeless outreach programs

* Knowledgeable of mental illness, addiction and PTSD

* Strong organization, critical thinking, problem solving, communication and creative skills

* High aptitude for learning and ability to work with technology and people

* Proficient in MS Office Suite, ClientTrack, and database systems, etc.

* Flexible and ability to multi-task

* Able to function in a team environment

* Excellent verbal, written and communication skills


* Bachelor’s Degree in Social Work, Psychology or in related field of social services and/or (4) four years’ experience working with homeless population or some equivalent combination of education and experience

* Possess a valid Georgia driver’s license, with a good driving record and reliable transportation

Apply Now